Frequently Asked Questions
I am looking to purchase a large quantity of face masks, how do I make the order online?
We have bulk purchase pricing available. Please contact us directly at email@example.com and we will make arrangements with you.
I am buying for my company, may I have a discount?
We donate and provide discounts for the NHS and key workers, please email us at firstname.lastname@example.org or speak with us directly to obtain a free quote.
When will the item be back in stock?
Please contact us at email@example.com if you require a specific product that is out of stock. We will get back to you very quickly with the latest lead time available.
How much are the shipping charges?
Shipping is calculated automatically at the basket checkout. We currently ship to UK addresses using First Class Signed For or UPS Equivalent. If you require shipping to outside of UK, please contact us at firstname.lastname@example.org
What are your opening hours?
Our office opening hours are Weekdays, 8:30AM to 5:30PM, but our online shop is available for orders 24 hours daily.
I have a coupon code, how do I use it?
Please enter your unique coupon code into the box provided in your online shopping Basket page. Then click the ‘Apply coupon’ button to activate the price reduction in your basket.
I tried to enter my credit card number but the box doesn’t allow me to enter?
Please accept the security cookies for the browser you use. This occurs as a safety measure by the browser provider. If the problem persists, please contact us and our team are happy to walk you through the process or provide an alternative solution to help you with your order.